Torch facilitates a network of local churches and charities working together to provide a helping hand to those who otherwise cannot get help and tend to fall through the gaps of existing provision.

Each month Torch volunteers support 30-40 individuals and families with a wide range of free personal and practical help. In addition we offer signposting to other organisations with specialist expertise, to support groups and to activities hosted by local churches.

Request Help

Read our 2024 Impact Report

We aim to support anyone within the greater Reading area who has an unmet need and no means of getting help to resolve the issue. We expect referrers and clients to have exhausted other available means of support and there to be no financial means to pay for the help. We do not seek to take on requests that can be better met by other organisations. Indeed you may find the help you are looking for on our Community Support Hub.

I want to make a Referral

You can make a self-referral (for personal help) or refer someone else

Make a referral

We accept referrals from the general public, agencies, charities, health professionals and local authorities.

I have a Query

If you would like to ask a question before making a referral or wish to make contact for other reasons then please ask.

I have a query

If you would like to speak with us, please call 0118 380 0260. If we are unavailable at the time, please leave a message and we will return your call.

We are typically available in working hours Monday to Thursday and will aim to get back to you as soon as possible within 5 working days.